Buy Android Data Eraser

Sales FAQs

• Is it safe to purchase products from your website? Yes, it is. We protect your privacy whenever you browse through our website, download our software, and order online, according to our Privacy Policy that is in line with the new GDPR guidelines.
  Besides, we are using 2Checkout (now Verifone) for order transaction. 2Checkout (now Verifone) Services hold a Payment Card Industry Data Security Standard (PCI DSS) Level 1 Certification, which is the highest security standard in the card payment industry.
  Every transaction is conducted via a 128-bit SSL connection, secured by VeriSign, ensuring that any data transmitted from your browser to the 2Checkout (now Verifone) servers is always encrypted. Our servers are McAfee Secure certified and undergo daily scans by ScanAlert to detect any vulnerabilities. Moreover, 2Checkout (now Verifone) does not retain any sensitive credit card information.
• Can I get a free trial of your products before purchase? Yes, you can download and install our product on your computer, and try it for free before purchasing it. Please note that the features of free version is limited. You can contact us if you have any questions about our products.
• How to cancel the subscription? You can cancel the subscription on the the payment platform - 2Checkout (now Verifone). Here's how:
  (1) Log in with MyAccount on https://secure.2co.com/myaccount/. If you don't have an account, please enter your order number, and click "SEND ACCESS LINK".
  (2) Then you will see a popup. Please click the email address to log in MyAccount.
  (3) Next, find the email that you used to order, and click the link that is valid within one hour.
  (4) You will see all your orders. Please select the order you want, and click "View order details" > "Product history".
  (5) Finally, tap "Cancel subscription" and confirm it.
  

  

  Besides, you can also contact our support team to cancel the subscription with email at support@ireashare.com, and we'll respond within one business day.
• What can I do when I purchased a wrong product? If you purchased a wrong product, you can order the right product you need, and then contact our support team at support@ireashare.com.
• How can I get a refund? iReaShare provides a 90-day Money Back Guarantee for most products (a 7-day Money Back Guarantee for our recovery products). Please read our Refund Policy carefully and make sure your order is within the period before submitting a refund request.
  Then contact us with email at support@ireashare.com, and write down the name of the product that you want to get the refund, the transaction ID of your order, the email address that you used to purchase the product, and the reason why you want to get the refund. We will deal with the refund request within one business day.
• When can I get my money back after the refund request is approved? In general, after the refund request is approved, the refund will be shown on your account within 3-7 business days. You can check the refund status 10 days after submission at Verifone (The old name is 2Checkout). If you haven't received the refund within 20 days of your application being approved, please contact us at support@ireashare.com.
• How to get a refund after renewing 1-Year subscription? According to our Refund Policy, a refund for the automatic renewal product is not supported. We kindly ask for your understanding. When you purchase a product from iReaShare, the payment platform - 2Checkout (now Verifone) will remind you of the Auto Renewal Service, and tell you how to manage your subscription. You can check the subscription reminder from your email, since Verifone will send you an rebill reminder email to notify you of the upcoming subscription expiration and renewal.